Selection of the Courier company
- Insist upon quality, rapidity, respect of timelines and costs
- Service adapted to clinical project requirements : courier selection country dependent, depends upon material to be transported, it’s destination, deadlines and cost.
Careful attention to continually evolving International Regulations
- Knowledge of regulatory procedures of each country
- Attending to pre-shipment requirements before transport
Investigator centre and Client assistance
- Preparation, edition and making available all necessary documents : airway bills, pro forma invoices, pro forma invoices, DGR…
- Telephone assistance for enquiries
Transport organisation
- Contact with the courier in order to organise the collection and delivery In the event of a problem
- The establishment of an immediate solution
Tracking and follow up of Courier company
- Establishment and follow up of qualty indicators : respect of deadlines, damaged packaging …
- Regular meetings with the courier in order to analyse non conformities and improve services
Preferential tarification
- Benefit from preferential tarification due to transport of large volume of material carried out for pour Théradis…
- Optimal consolidation of pick ups
Follow up of shipment and confirmation of delivery
- On line follow up of shipment
- Delivery confirmation
