Quality
Attentive to the constant evolution of regulatory requirements, our entire team is fully committed to a global and demanding Quality Assurance policy.
Listening to your needs, our goal is to continuously improve the services offered with complete transparency.
A qualified team regularly trained in GMP, GDP, GCP regulations
Our Quality Assurance department follows a very operational approach
• A pharmaceutical establishment status with manufacturing, import and distribution activities validated by the competent authorities (Authorization No. 2022_301_1_2_10)
• An effective Quality Management System (QMS) that integrates risk management principles.
Continuous improvement of the quality management system
• Internal and external audits in accordance with regulations
• Quality control at all key stages of the processes and documentation
• Management of non-conformities and customer complaints
• Implementation and monitoring of CAPAs
• Quality indicators for internal and subcontracted activities
Efficient documentation system
• SOPs, Standard Documents, Project-Specific Instructions
• Data integrity and security
• A documentary system driven by an EDM
Quality Assurance and Regulatory services tailored to your needs
• Management of model and reference samples
• Pharmaceutical Certification of your clinical batches by our QP (Pharmacist)
• Regulatory monitoring and associated advice
• Customer satisfaction monitoring